Receipt Board — различия между версиями

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(Прием манифеста)
(Как работает поле Статус)
 
(не показаны 3 промежуточные версии этого же участника)
Строка 89: Строка 89:
 
To start accepting a manifest, go to '''Options''' > '''Receipt Board''' and set the mode to '''Manifest'''.
 
To start accepting a manifest, go to '''Options''' > '''Receipt Board''' and set the mode to '''Manifest'''.
  
=== Карточка приема ===
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=== Receipt Card ===
 
[[Файл:reception_board_3.png|none|1200 px]]  
 
[[Файл:reception_board_3.png|none|1200 px]]  
  
'''Настройка'''. Выберите, какая информация будет озвучена при сканировании отправления. Возможные значения: '''Район в заказе''', '''Город''', '''Район курьера''', '''Код курьера''', '''Дата дост. план''', '''Вес''', '''Ничего'''.
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'''Settings'''. Select which information will be announced when the shipment is scanned. Possible values: '''Area in order''', '''City/town''', '''Courier area''', '''Courier code''', '''Delivery date''', '''Weight''', '''Nothing'''.
  
'''Манифест'''. Номера входящих манифестов. Чтобы добавить [[манифесты]] к приему, выполните одно из следующих действий:
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'''Manifest'''. Incoming manifest numbers. To add [[manifests]] to the receipt, do one of the following:
* последовательно сканируйте наклейки манифестов. Поддерживаются наклейки, распечатанные на вкладке '''Манифесты''' с помощью пункта контекстного меню '''Печатать наклейки''';
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* sequentially scan the manifest labels. Labels printed on the '''Manifests''' tab using the '''Print Labels''' context menu item are supported;
* выберите манифесты из списка: нажмите на кнопку [[Файл:Плюс2.png]], укажите период создания манифеста, выделите нужные записи и нажмите на кнопку '''Выбрать''';
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* select manifests from the list: click on the button [[Файл:Плюс2.png]], specify the period of the manifest creation, highlight the required records and press the '''Select''' button;
* очистите строку ввода и введите номер манифеста, затем нажмите на клавишу ВВОД.
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* clear the input line and enter the manifest number, then press the Enter key.
  
'''Статус'''. [[#Как работает поле Статус|Статус]] текущей операции, сообщение пользователю.
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'''Status'''. [[#How_the_Status_field_works|Status]] of the current operation, user message.
  
'''Город''', '''Район''' и '''Режим'''. Данные последнего введенного манифеста.
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'''City/town''', '''Area''' and '''Mode'''. Data from the last entered manifest.
  
'''Выдать'''. Курьер, на которого запланирован заказ.
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'''Hand Over'''. The courier for whom the order is assigned.
 
   
 
   
'''Сборка'''. Ячейка или полка, куда нужно положить принимаемый адрес.
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'''Assembly'''. The cell or shelf where the shipment to be received should be placed.
  
'''Проставлять вес'''. Если флажок установлен, оператор может использовать весы или указать вес вручную. При изменении веса стоимость доставки отправления пересчитывается.
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'''Specify weight'''. If checked, the operator can use a scale or specify the weight manually. If the weight is changed, the shipping cost of the shipment is recalculated.
  
'''Всего принято'''. Прогресс текущего приема.
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'''Total accepted'''. Current receipt progress.
  
[[Файл:Пломба.png|25 px]] — ввести вручную номер пломбы [[Манифесты#Транзитные места|транзитного манифеста]] для приема всей консолидации без распаковки.
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[[Файл:Пломба.png|25 px]] — manually enter the seal number of [[Manifests#Transit packages|transit manifest]] to receive the entire consolidation without unpacking.
  
Форма содержит две таблицы:
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The form contains two tables:
* верхняя таблица — план приема. В план приема попадает корреспонденция, которая помещена в мешок манифеста. Количество мест к приему совпадает с количеством мест в мешках;
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* upper table - reception plan. Shipment that is placed in a manifest bag goes into the acceptance plan. The number of packages to reception coincides with the number of packages in the bags;
* нижняя таблица — список принятой корреспонденции.
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* lower table - list of received shipments.
  
Основные поля в таблицах:
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The main fields in tables:
* '''Номер накладной''' — штрихкод клиента;
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* '''Delivery slip number''' — client barcode;
* '''Тип поездки''' в выдаче;
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* '''Trip type''' in Issue;
* '''Мест''' — количество мест указанное в манифесте;
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* '''Packages''' — the number of packages in the manifest;
* '''Принято''' — количество мест, которые сейчас приняли;
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* '''Accepted''' — number of accepted packages;
* '''Всеми принято''' — сумма количества мест за текущий прием с количеством принятых мест ранее. Когда поля «Мест» и «Всеми принято» равны, то система считает корреспонденцию принятой и переносит её в нижнюю таблицу.
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* '''Accepted by all''' — the sum of the number of packages for the current receipt with the number of packages accepted earlier. When fields Packages and Accepted by all are equal, shipment is considered accepted and is moved to the lower table.
  
=== Процесс приема ===
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=== Receipt Process ===
# Укажите или отсканируйте принимаемые манифесты.
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# Indicate or scan accepted manifests.
# Нажмите '''Начать прием''' или отсканируйте штрихкод отправления манифеста. Прием начнется автоматически.
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# Click '''Start Receipt''' or scan the barcode of the manifest. The reception will start automatically.
# Отсканируйте штрихкод каждой корреспонденции.
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# Scan the barcode of each shipments.
# Чтобы принять место транзитного манифеста целиком, отсканируйте номер его пломбы или укажите с помощью кнопки [[Файл:Пломба.png|25 px]]. Все корреспонденции, находящиеся в месте с таким номером пломбы в выбранных манифестах, будут приняты ответственным филиалом.
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# To accept a transit manifest package in its entirety, scan its seal number or specify using the button [[Файл:Пломба.png|25 px]]. All shipments in the package with that seal number on the selected manifests will be accepted by the responsible branch.
  
Штрихкод, равный номеру накладной, закрывает сразу все места, поэтому он разрешен только для корреспонденции с одним местом. Для многоместных отправлений считается, что места промаркированы отдельными штрихкодами: наклейками на места или парами одинаковых наклеек. Их печать доступна в '''Функции''' > '''Печать служебных штрихкодов''' > '''Печать наклеек для маркировки мест'''. Также это может быть шифр c обозначением мест через нижнее подчеркивание.
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A barcode equal to the delivery slip number covers all packages at once, so it is only permitted for single-package shipment. For multi-package items, the packges are considered to be labeled with separate barcodes: package labels or pairs of identical labels. You can print them in '''Options''' > '''Print service barcodes''' > '''Print package labels'''. It can also be an external code with package marking via underscores.
  
=== Завершение приема ===
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=== Receipt completion ===
Чтобы завершить прием, нажмите '''Завершить прием'''. На каждый манифест формируется акт приема. В нем отражено, сколько мест и у каких корреспонденций было принято и что не было принято.
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To finalize the receipt, click '''End Receipt'''. An acceptance certificate is generated for each manifest. It shows how many packages and from which shipments were accepted and what was not accepted.
  
Чтобы просмотреть акты, перейдите в '''Документы''' > '''Акты приема корреспонденции''' > '''Акт приема манифеста'''.
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To view the certificates, go to '''Documents''' > '''Shipment Acceptance Certificate''' > '''Manifest Acceptance Certificate'''.
  
= Как работает поле Статус =
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= How the Statusfield works =
Система отвечает на каждое действие оператора через поле '''Статус'''. Если оператор совершил недопустимое действие, то фон станет красным. Если действие выполнено верно, то фон станет зелёным. В дополнение система сопровождает действия оператора голосовым оповещением.
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The system responds to each operator action through the '''Status''' field. If the operator performed an invalid action, the background will turn red. If the action is correct, the background will turn green. In addition, the system accompanies the operator's actions with a voice notification.
  
При приеме мест в поле статус система выводит информацию о корреспонденции. Возможные сообщения:
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When accepting packages, the system displays shipment information in the status field. Possible messages:
* «Корреспонденция просуммирована» стандартное сообщение, что место принято. Отображается, если нет дополнительной информации;
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* «Shipment summarized» standard message that the package is accepted. Displayed if no further information is available;
* «Самовывоз» корреспонденция не требует доставки. За ней приедет получатель;
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* «Self-pickup» shipment does not require delivery. It will be picked up by the recipient;
* Манифест номер %число% — корреспонденция запланирована на доставку в манифест с указанным номером.
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* Manifest number %number% - shipment is scheduled for delivery to the manifest with the specified number.

Текущая версия на 12:14, 18 июля 2023

The Receipt Board is a tool for receiving shipmnents from couriers or incoming manifests. It allows you to accept shipments without going to the Issue tab. To accept a shipment, the operator only needs to specify couriers or manifests and scan barcodes (BC).

To open the receipt board, go to Options > Receipt Board. The board operates in two modes: Courier and Manifest. Make sure that the correct mode is selected before starting the reception.

You can separate the reception of delivered and undelivered shipments: delivered work should be accepted only through the Issue tab, and not delivered shipments and pickups should be scanned through the Receipt Board. The mode is enabled by the variable References > Variables > Issue > Do not accept the shipment delivered by courier through the receipt board. Such organization of the process controls the correctness of the final delivery status, and when working with the receipt board a correct act of receiving shipments from the courier is formed.

Courier Receipt

To start a courier pickup receipt, open Functions > Receipt Board and set the switch to Courier.

Receipt Card

Reception board 1.png

Courier. Name of the courier who delivered the shipment. To add a courier, clear the input line and enter the courier's name or code or scan the employee ID, then click the button Плюс2.png.

Status. Status of current operation.

City/town, Areas and Mode. Data from the most recent scanned shipment.

Specify weight. If checked, the operator can use a scale or specify the weight of the shipment manually. If the weight is changed, the shipping cost of the shipment is recalculated. On the receipt board, weighing works only for pickups.

Total accepted. Current receipt progress.

Settings. Allows you to specify what data the system will dictate when scanning shipments. Possible values: Area in the order, City/town, Courier area, Courier code, Scheduled delivery date, Weight, Nothing.

The receipt board contains two tables:

  • upper table - pickup plan. Shipments that the courier has not yet delivered or picked up from the sender is included in the pickup plan:
  • lower table - list of received shipments. When scanning, shipments from the upper table are moved to the lower table.

The operator may take shipments that are not part of the plan, such as unscheduled shipments. It is believed that if an operator scans a barcode, it means they are holding something in their hands, taking it into stock and recording it on the receiving report.

Basic fields in tables:

  • Delivery slip number — client barcode;
  • Trip type — trip type in handover;
  • Packages — the number of packages indicated on the shipment card;
  • Accepted — number of accepted packages;
  • Accepted by all — the sum of the number of packages for the current receipt with the number of packages accepted earlier. When fields Packages and Accepted by all are equal, shipment is considered accepted and is moved to the lower table.

Receipt process

  1. In the Courier field, enter the name or code of the courier and press Enter or scan the courier's ID card. To add the next courier, click on the button Плюс2.png, clear the field and specify the employee.
  2. Click Start reception or scan the barcode of the first shipment.
  3. Sequentially scan the barcodes of the received shipments. When accepting partially delivered orders, the Return Confirmation window opens.

A barcode equal to the delivery note number covers all packages at once, so it is only permitted for single package shipment. For multi-package shipments, the packages are considered to be labeled with separate barcodes. These are package labels or pairs of identical labels. Their printing is available in Functions > Print Service Barcodes > Print Package Labels. It can also be an external code or a customer barcode with underscores to designate packages.

Accepted shipments are moved to the lower table.

When the reception is finished, click the End reception button. Certificate of Shipment Acceptance are created for each courier with information about accepted and unaccepted items.

To view the certificates, go to Documents > Shipment Acceptance Certificates > Shipment receipt certificate from courier.

Receiving non-delivered shipments

There can be situations that the order status from the courier has not been entered into the system. For example, due to problems with mobile communication. In this case, it is possible to receive shipments that was left with the courier. After scanning, the shipment will be added to the reception plan. When the operator will accept all the packages, the system will close the shipment with the status "Not delivered for a reason". In Issue, the system will set the final status to the same as the status from the courier's words.

Pickup receipt

If the pickup was accepted from the sender using a mobile app:

  1. The courier arrives at the sender's premises, opens the pickup assignment and scans the received items. If the items are not labeled, the courier accepts them under the acceptance certificate. For more details see «Pickups».
  2. On the receipt board, pickups appear in the pickup plan. The operator accepts the pickup by scanning the barcodes of the accepted shipments.
  3. If required, the operator specifies the weight: weighs the pickup on a scale or specifies it manually. For this purpose, the Specify weight checkbox must be selected.

If the pickup was accepted from the sender without the mobile app:

  1. The courier arrives at the sender's location, fills out the delivery slip and labels the shipments.
  2. If the shipment is multi-package, the courier will label each package with separate barcodes.
  3. There are two identical labels on the tape. The courier puts the first one on the box with the shipment. The second one is on the back of the delivery slip. As a result, the courier has delivery slips with barcodes for the locations on the back and packages with the same labels.
  4. The courier takes pictures of the filled delivery slips and sends the pictures to the office via a mobile app.
  5. Dispatcher in the office fills in the card using the photos. If the dispatcher is finished before the courier arrives at the office, the shipment will go into the pickup plan.
  6. The operator scans the barcode on the back of the delivery slip. If the barcode has not yet been scanned, the Plackage Entry window opens.
  7. The operator scans the delivery slip barcodes and closes the package entry window.
  8. The system automatically updates the information on the packages. The operator can accept the pickup by scanning the package barcodes.
  9. If required, the operator specifies the weight: weighs the pickup on a scale or specifies it manually. For this purpose, the Specify weight checkbox must be selected.

Receiving unscheduled shipments

If the operator has not had time to fill in the shipment details using delivery slip photo before the courier arrives, acceptance is still possible. After filling in the delivery slip, it will be accepted to the warehouse. The system binds them by Delivery Slip Number.

Общий сценарий приема:

  1. The courier arrives at the sender's location, fills out the delivery slip and labels the shipments.
  2. If the shipment is multi-package, the courier will label each package with separate barcodes.
  3. There are two identical labels on the tape. The courier puts the first one on the box with the shipment. The second one is on the back of the delivery slip. As a result, the courier has delivery slips with barcodes for the locations on the back and packages with the same labels.
  4. The courier takes pictures of the filled delivery slips and sends the pictures to the office via a mobile app.
  5. In the office, the operator scans the labek on the delivery slip. The system displays an error that such a label is not found.
  6. To accept an unknown delivery slip, the operator rescans the same barcode. Double scanning eliminates the scanner reading error.
  7. The system creates a shipment that is only visible on the receipt board. And it opens the package entry window.
  8. The operator scans the delivery slip barcodes and closes the package entry window.
  9. The system automatically updates the information on the packages. The operator can accept the pickup by scanning the package barcodes.
  10. If required, the operator specifies the weight: weighs the pickup on a scale or specifies it manually. For this purpose, the Specify weight checkbox must be selected.

Manifest Receipt

To start accepting a manifest, go to Options > Receipt Board and set the mode to Manifest.

Receipt Card

Reception board 3.png

Settings. Select which information will be announced when the shipment is scanned. Possible values: Area in order, City/town, Courier area, Courier code, Delivery date, Weight, Nothing.

Manifest. Incoming manifest numbers. To add manifests to the receipt, do one of the following:

  • sequentially scan the manifest labels. Labels printed on the Manifests tab using the Print Labels context menu item are supported;
  • select manifests from the list: click on the button Плюс2.png, specify the period of the manifest creation, highlight the required records and press the Select button;
  • clear the input line and enter the manifest number, then press the Enter key.

Status. Status of the current operation, user message.

City/town, Area and Mode. Data from the last entered manifest.

Hand Over. The courier for whom the order is assigned.

Assembly. The cell or shelf where the shipment to be received should be placed.

Specify weight. If checked, the operator can use a scale or specify the weight manually. If the weight is changed, the shipping cost of the shipment is recalculated.

Total accepted. Current receipt progress.

Пломба.png — manually enter the seal number of transit manifest to receive the entire consolidation without unpacking.

The form contains two tables:

  • upper table - reception plan. Shipment that is placed in a manifest bag goes into the acceptance plan. The number of packages to reception coincides with the number of packages in the bags;
  • lower table - list of received shipments.

The main fields in tables:

  • Delivery slip number — client barcode;
  • Trip type in Issue;
  • Packages — the number of packages in the manifest;
  • Accepted — number of accepted packages;
  • Accepted by all — the sum of the number of packages for the current receipt with the number of packages accepted earlier. When fields Packages and Accepted by all are equal, shipment is considered accepted and is moved to the lower table.

Receipt Process

  1. Indicate or scan accepted manifests.
  2. Click Start Receipt or scan the barcode of the manifest. The reception will start automatically.
  3. Scan the barcode of each shipments.
  4. To accept a transit manifest package in its entirety, scan its seal number or specify using the button Пломба.png. All shipments in the package with that seal number on the selected manifests will be accepted by the responsible branch.

A barcode equal to the delivery slip number covers all packages at once, so it is only permitted for single-package shipment. For multi-package items, the packges are considered to be labeled with separate barcodes: package labels or pairs of identical labels. You can print them in Options > Print service barcodes > Print package labels. It can also be an external code with package marking via underscores.

Receipt completion

To finalize the receipt, click End Receipt. An acceptance certificate is generated for each manifest. It shows how many packages and from which shipments were accepted and what was not accepted.

To view the certificates, go to Documents > Shipment Acceptance Certificate > Manifest Acceptance Certificate.

How the Statusfield works

The system responds to each operator action through the Status field. If the operator performed an invalid action, the background will turn red. If the action is correct, the background will turn green. In addition, the system accompanies the operator's actions with a voice notification.

When accepting packages, the system displays shipment information in the status field. Possible messages:

  • «Shipment summarized» — standard message that the package is accepted. Displayed if no further information is available;
  • «Self-pickup» — shipment does not require delivery. It will be picked up by the recipient;
  • Manifest number %number% - shipment is scheduled for delivery to the manifest with the specified number.