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→Delivery problems
=== Delivery problems ===
In case of unsuccesful delivry delivery select one of the statuses "Not delivered" and "Not delivered for a reason". The system will offer to select the reason from the reference book (it is regulated in the section "References" - "Statuses" - "6 - Reasons for non-delivery" in the main system), or enter the reason by text.
To exclude a certain reason from the "Reasons for non-delivery" list, you must enter a value of "0" in the "Additional information".
