Изменения

On the left side, you can also see tickets with the '''In Progress''' and '''Closed''' statuses on tabs. They contain tickets with the appropriate tabsstatuses.

All tabs display two tables. The left-side table contains filtered tickets. The right-side table contains a list messages of messages from the selected ticket, indicating the author , and creation timecreated. To view a message, clickthe table row. To ask an additional question or reply to a message, enter the text in the empty field and click '''Reply'''.

To create a ticket, on the left side, click '''New'''. In the opened "Create Ticket" window, enter a subject and a message, and click '''Save'''. The request will be added to the ticket list on the '''In Progress''' tab with the '''New''' status.

To stop working works on a ticket, click '''Close'''.